The Problem
Deficient communication is a problem that should never be underestimated. It thrives in every aspect of North American businesses and governments.
Communication shortcomings are insidious. They're treacherous to your PR efforts, customer satisfaction, and can literally cost you a fortune. Managers frequently fail to identify it, fail to accurately identify the scope of it, or don't know the appropriate remedies. Be assured, deficient communication takes no prisoners. In today's competitive world can you afford to lose money to the maladies indicative of a communication deficiency?
A few examples are:
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employees aren't happy or robust;
their performances lack drive and enthusiasm |
|
no one can explain how voice mail
SHOULD be used for maximum effectiveness |
|
writers have to explain their memos |
|
meetings are boring |
|
you haven't had direct feedback from
clients, customers, or others you serve in the past week |
|
your speeches don't sparkle |
|
your front line isn't your strongest
asset |
|
you don't know who your front line person
is |
|
your promotional efforts fail, or
produce few results |
|
follow-through is not dependable or
consistent |
If you're unsure what some, or all of
this means, your business may have a single, multiple, or
systemic communication problem. We can help you identify the area of greatest
need, and provide
remedial training for groups or individuals, that is customized to your needs.
WritingDoneRight specializes in the communication process and how that can help
your business.
Principal writer, Dorothy
Pedersen, has a BA in psychology with a specific interest in industrial
psychology.
Deficient communication costs businesses, non-profits, and government millions
of dollars every
year. The size of a business is no indication of how well its communication
works.
To discuss how we can help your organization to:
|
save money |
|
increase employee enthusiasm |
|
increase customer satisfaction |
|
and be a leader in your niche |
call: (519) 941-6164 or send an e-mail.
If you would like:
|
one, or more, workshops
customized for your organization or department |
|
brochures, or other handout materials
re-written or created |
|
a media promotion program |
|
a disaster response procedure and
training |
call: (519) 941-6164 or send an
e-mail.
We can identify elusive sources of customer dissatisfaction, train you or your
staff to perform better
than you imagined, and solve countless other problems for you.
For information about reproducing or purchasing rights to any of these works, contact
me directly by using either the information available in the Contact Me link on the Menu to the
left, or by clicking on my name at the top of the page or the E-mail Me link
to send me an
e-mail.
All excerpts are from
my published works. All writing and photographic illustrations are Copyright © by Dorothy
Pedersen, WritingDoneRight.com, unless otherwise indicated. All rights
reserved.
These excerpts may not be reproduced or reprinted in whole, or in part, in any form, without
my written permission.